SYMBIAN AI PTY LTD (Symbian) (ACN: 680 621 256) is committed to the rights and privacy of individuals that we deal with and the individuals whose Personal Information is provided to us.
Symbian adheres to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Privacy Act) which govern the way in which an organisation can collect, use, disclose, store, secure and dispose of personal information processed by Symbian.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
While using Our Services, We may ask You to provide Us with certain personally identifiable information (PII) that can be used to contact or identify You. PII may include, but is not limited to:
We may also collect Personal Information directly from our clients in relation to the provision of AI consulting services. For example, for AI system analysis or as part of an AI implementation assessment or audit. We will only do so where it is lawful and where we hold the appropriate consents.
Usage Data is collected automatically when using our web services (website and contact form).
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include Cookies, Hotjar Cookies, and Web Beacons.
We use both Session and Persistent Cookies for various purposes including necessary site functionality, accepting cookie notices, remembering user preferences, and tracking site usage. For more information about the cookies we use and your choices regarding cookies, please contact us.
Symbian may use Personal Data for the following purposes:
Symbian will not use PII processed under a contract for the purposes of marketing and advertising without establishing that prior consent was obtained from the appropriate PII principal. Symbian will not make providing such consent a condition for receiving our services.
Due to the nature and sensitivity of services offered by Symbian, customer data (whether PII or otherwise), including customer company names, will not be utilised for the purposes of marketing or advertising without the prior consent of the customer.
When providing AI consulting services, Symbian adheres to the following principles:
Symbian will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to:
Should Symbian be required to take a copy of any data from the data controller for the purposes of defect correction or analysis, we have a standard policy of retaining data only as long as necessary to resolve the issue. The copied data is then securely destroyed.
Your Personal Data is processed at Symbian's operating offices and other locations where processing parties are based. Your data will not be transferred outside of Australia.
Under certain circumstances, Symbian may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).
We may disclose Your Personal Data in the good faith belief that such action is necessary to:
We use commercially acceptable means to protect Your Personal Data but cannot guarantee absolute security over the Internet or electronic storage.
Symbian will provide customers with the means to meet obligations regarding PII principals. This may include:
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new version on this page. Version history is recorded at the top with the "Last updated" date.
If you have any questions about this Privacy Policy, you can contact us:
By email: humans@symbian.com.au
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